Central Texas builds pipes in attics — not in the conditioned envelope — because normal winters here are mild. Winter Storm Uri (February 2021) showed what happens when that assumption fails: thousands of Leander homes had ceilings collapse from single overnight freezes, and many of those repairs are still being written up in insurance claims today.
Crystal Falls Plumbing runs a dedicated freeze response every winter, and same-day pipe repair year-round. When a pipe bursts, the first ten minutes matter most. Call us. We'll walk you through the main shut-off on the phone while we dispatch the nearest truck, typically inside 60 minutes within Leander, Cedar Park, and Liberty Hill.
Signs of a Burst or Split Pipe
A hidden pipe burst may not spray obviously — often the first sign is a wet ceiling, a water bill spike, or the sound of running water when nothing is on.
- Water spraying, dripping, or ceiling stain after a freeze
- Running-water sound with all fixtures off
- Sudden pressure loss to one or more fixtures
- Bubbling paint or drywall bulge on a wall or ceiling
- Hose bib won't turn off or drips constantly
- Water bill jumps 2–5× in a single month
How We Handle a Burst Pipe Call
- 1. Phone Coach to Shut-Off
The plumber on our line walks you to the front-curb or garage water shut-off so damage stops before we arrive.
- 2. Locate & Access
On arrival we locate the exact split — attic, wall cavity, or exterior — and cut minimal access so drywall repair is quick and inexpensive.
- 3. Repair & Pressure Test
We repair with copper or PEX, pressure-test the segment, and check for secondary splits (freezes often cause more than one).
- 4. Insurance Documentation
We photograph the failed pipe, log the temperature history if relevant, and provide a written scope-of-repair document you can submit to your insurance adjuster.
What Burst Pipe Repair Actually Includes
- Phone-guided shut-off — we help you locate and close the main while a truck rolls, so damage stops in the first 10 minutes
- Wall/ceiling access with the smallest possible opening — we cut for repair, not for convenience, so drywall repair is minimal
- Failed section replaced with matching material (PEX-A, copper, or CPVC per code) with pressure test on the repair before we close
- Insurance-ready documentation: date/time of arrival, cause, scope, material, test result, and photos — everything your adjuster needs
- Coordination with a water-damage restoration contractor when extraction and drying are needed inside the EPA 24-48 hour drying window
- Follow-up call at 48 hours after the repair to check for any moisture rebound or hidden damage discovered during drying
What Affects the Price
Burst-pipe pricing depends on access, number of splits, and whether the line is under a slab or in an attic.
- 1Number of pipe splits from a single freeze event
- 2Access: attic, wall, ceiling, or exterior
- 3Copper vs. PEX repair material
- 4Drywall opening size and patching scope
- 5Whether the whole segment needs replacement vs. spot repair
- 6After-hours dispatch fee (disclosed on the phone)
Serving Leander & Williamson County
The single biggest freeze-loss zone in the Leander area is attic-run copper in 2000s–2010s construction — Crystal Falls, Travisso, Bryson, Mason Hills, and Summerlyn were all built during the era when copper still went overhead in insulation-thin attics. After we repair a burst there, we always recommend the two low-cost preventive fixes: pipe insulation over every attic run and a smart freeze alarm at the water heater.
Why Leander Chooses Us After a Burst Pipe
Burst pipe damage is a function of how long the water runs. We answer the phone at 3 AM, coach the shut-off, and dispatch a licensed plumber immediately.
- 24/7 phone answer by a licensed plumber — no call center
- 60-minute average response inside Leander, Cedar Park, Liberty Hill, and Georgetown
- Insurance-ready cause-and-scope report on every burst call
- Freeze-repair specialists — every winter we run 200+ freeze calls across Central Texas
- 1-year workmanship warranty on the repair; lifetime if we repipe the affected supply run
Burst Pipe Repair Across Williamson County
Winter Storm Uri turned freeze-repair into a Central Texas core skill. We run burst-pipe calls across the entire Williamson County + Austin metro footprint whenever hard-freeze warnings hit.
Every burst pipe repair carries a 2-year workmanship warranty on the repair segment. Insurance documentation is included at no extra cost.
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